Your document viewer is getting an upgrade
A foundational improvement to how you work with documents every day, included in your existing plan.
What's happening
We're excited to share that the VisualVault Document Viewer is being upgraded. This is a foundational improvement to the way you interact with documents on the platform, and it's included in your existing plan at no additional cost.
The upgrade rolls out in phases between June and August. Your viewer will update automatically during that window. No action is needed on your end.
What's new
CURRENT VIEWER | NEW VIEWER |
|---|---|
Older interface with dated layout | Modern, clean design built for readability |
Tools spread across multiple menus | Logically grouped tools, easier to find |
Slower load and navigation | Faster load times and smoother navigation |
Basic redaction visibility | Hover-to-reveal redaction metadata |
Simplified signature annotation |
See the difference
BEFORE | AFTER |
|---|---|
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When will I see the change?
The upgrade rolls out in phases from June through August. Your viewer will update automatically sometime within that window. No preparation is needed.
● Pilot Early access | ● Phase 1 June | ● Phase 2 Early July | ● Phase 3 Late July | ● Complete August |
Your content is safe
No documents, annotations, or user-created content will be affected by this upgrade. Everything you have stored in VisualVault remains exactly as you left it.
We know you'll appreciate this modern update to the document viewer. If you have any questions, reach out to your Client Success Manager or contact us at support@visualvault.com.

