Document Viewer Upgrade

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Your document viewer is getting an upgrade

A foundational improvement to how you work with documents every day, included in your existing plan.

What's happening

We're excited to share that the VisualVault Document Viewer is being upgraded. This is a foundational improvement to the way you interact with documents on the platform, and it's included in your existing plan at no additional cost.

The upgrade rolls out in phases between June and August. Your viewer will update automatically during that window. No action is needed on your end.

What's new

CURRENT VIEWER

NEW VIEWER

Older interface with dated layout

Modern, clean design built for readability

Tools spread across multiple menus

Logically grouped tools, easier to find

Slower load and navigation

Faster load times and smoother navigation

Basic redaction visibility

Hover-to-reveal redaction metadata

Simplified signature annotation

See the difference

BEFORE

AFTER

When will I see the change?

The upgrade rolls out in phases from June through August. Your viewer will update automatically sometime within that window. No preparation is needed.

Pilot

Early access

Phase 1

June

Phase 2

Early July

Phase 3

Late July

Complete

August

Your content is safe

No documents, annotations, or user-created content will be affected by this upgrade. Everything you have stored in VisualVault remains exactly as you left it.

We know you'll appreciate this modern update to the document viewer. If you have any questions, reach out to your Client Success Manager or contact us at support@visualvault.com.