---
title: "Modifying User Accounts"
slug: "modifying-user-accounts"
updated: 2024-08-22T21:52:52Z
published: 2024-08-22T21:52:52Z
canonical: "docs.visualvault.com/modifying-user-accounts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visualvault.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modifying User Accounts

## **Purpose**

---

Configuration Administrators, VaultAdmins users, VaultAccess users, and Supervisors can modify user information.

With this, there are some things to keep in mind:

- **Supervisors** cannot directly navigate to the Control Panel and must access the Users list via a menu item.
- **Configuration Administrator****s** must access users from either:
  - Within the site where the user is housed OR
  - Central Admin

## **Modify A User as VaultAdmins, VaultAccess, or Configuration Administration**

---

**To modify a user account:**

1. Hover over the user information in the upper right-hand corner of the window and select Control Panel.  
![8DCUiiW5IWqBb7RgGyT8ePtfntr6sdY36A](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755167/original/8DCUiiW5IWqBb7RgGyT8ePtfntr6sdY36A.png?1611961430)
2. Select the Admin Tools Tab.  
![0fFEoJGU11L1X8ZeI8qswtQjshuq6cNbhw](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755198/original/0fFEoJGU11L1X8ZeI8qswtQjshuq6cNbhw.png?1611961442)
3. Select Users.    
![CWUhq5FijQ_3FExcFX4bJ0cZXjx0XUomHA](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755216/original/CWUhq5FijQ_3FExcFX4bJ0cZXjx0XUomHA.png?1611961454)
4. Under the User ID column, select the user who should be updated.  
![L4aaPaaWTGgpeSSIAHqXOn1ey_jX4E4yiw](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755229/original/L4aaPaaWTGgpeSSIAHqXOn1ey_jX4E4yiw.png?1611961469)
5. Select the desired tab and modify the information as desired.
  - If information was updated on the Details tab, use the Save button to commit changes.    
![8gUREeqg1_y32k-bWRq1o2cr1RdtEjlbrQ](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755267/original/8gUREeqg1_y32k-bWRq1o2cr1RdtEjlbrQ.png?1611961494)

## **Modify a User as a Supervisor**

---

As a reminder, Supervisors do not have direct access to the Control Panel and must access the User list from a menu item.

**To modify a user account:**

1. Select the menu item leading to a User list.    
![d8_K-mfSMoIVCD-igTyvjn-4pil_fyFVUA](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755396/original/d8_K-mfSMoIVCD-igTyvjn-4pil_fyFVUA.png?1611961580)
2. Under the User ID column, select the user who should be updated.    
![DpKoxGRk71CjuJveXE7LnhV81pvJVars0Q](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755413/original/DpKoxGRk71CjuJveXE7LnhV81pvJVars0Q.png?1611961593)
3. Select the desired tab and modify the information as desired.
  - If information was updated on the Details tab, use the Save button to commit changes.    
![Sdx_RSvQVqZ1I7A-lg03-j6bT4aE44kMDQ](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47056755432/original/Sdx_RSvQVqZ1I7A-lg03-j6bT4aE44kMDQ.png?1611961609)

Users may or may not be visible on the default screen.

- This will depend on if the user is enabled, disabled, or expired.
  - Utilize the filtering mechanism at the top of the screen to show the right groups of users.
  - If users are disabled, they are not counted towards the number of licenses used.

## **Modify User Preferences**

---

For additional information regarding how to modify a user's preferences, please refer to the article: [Modify User Preferences](https://visualvault.freshdesk.com/en/support/solutions/articles/47001158439).

## **Passwords**

---

For additional information regarding changes to User IDs or Passwords, please refer to the article: [Modifying Passwords](https://docs.visualvault.com/docs/modifying-passwords)