For Admins: User Assignments

Role and Permissions is where administrators manage roles, grant or remove permissions, assign users to roles, configure resource access, and organize departments.

How do I add a user to the ERM app?

1. In VisualVault, create a user.

2. In ERM - Roles and Permissions, go to the User Assignments tab. Click Sync Users.

   

3. Select from the list, and click Add Users.

   

How do I view, add, or modify the roles assigned to a user?

1. In ERM - Roles and Permissions, go to the User Assignments tab.

2. Locate the user using the search field or pagination controls.

3. Click Manage Roles to open the User Roles modal.

4. Add or remove roles as needed.

Note: Changes to user role assignments impact the user's effective permissions and changes take effect immediately.

What should I do if I have a problem with ERM?

If you are unable to log in to ERM or if you encounter a problem with one of the modules in ERM, please submit a ticket in our Support Portal.