---
title: "Enable or Disable Users"
slug: "enable-or-disable-users"
updated: 2025-04-30T16:26:26Z
published: 2025-04-30T16:26:26Z
canonical: "docs.visualvault.com/enable-or-disable-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.visualvault.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or Disable Users

## **Purpose**

---

**There are three ways to enable and disable a user account:**

- As an Administrator
- As a Configuration Administrator

In addition to being able to Enable or Disable users, the **Public User** may also be enabled or disabled.

- The Public user is a default user set-up during the VisualVault installation.
- The Public user is to be used to provide public/anonymous access (i.e. no User ID required) to a document or form by assigning "Public" security access rights.
  - Removing the Public user or creating a group called public will not provide the public permissions that the default user provides in the system.

If a user account has logged in one time, the user account cannot be deleted and should be disabled in the event the user is no longer needing to access VisualVault.

## **Disable User Accounts as Administrator**

---

1. Hover over the user information in the upper right-hand corner of the window and select Control Panel.  
![ESewGa14-9PZs643CtGZIGUrsL2dg6AIIA](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055526115/original/ESewGa14-9PZs643CtGZIGUrsL2dg6AIIA.png?1611257008)
2. Select the Admin Tools Tab.  
![BxhXUOnoF1lgPI4lmGGpjzQrDElCBvh4Yg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055526154/original/BxhXUOnoF1lgPI4lmGGpjzQrDElCBvh4Yg.png?1611257019)
3. Select Users.    
![Ifo4d-ywTU3uadeOwcR1RMY0Xs3k1fbOyw](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055526192/original/Ifo4d-ywTU3uadeOwcR1RMY0Xs3k1fbOyw.png?1611257030)
4. Under the User ID column, select the user who should be updated.  
![66cQ24j-AtLRYOghi5VnnDYcQ_cXl6gepA](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055526211/original/66cQ24j-AtLRYOghi5VnnDYcQ_cXl6gepA.png?1611257042)
5. At the top of the window that appears, there is a checkbox: User is Enabled.
  - Uncheck the box and save the user account to disable.      
![ZIe4-4LiErW39lRVOIYD4rMnk6h3-JAg9Q](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055526243/original/ZIe4-4LiErW39lRVOIYD4rMnk6h3-JAg9Q.png?1611257055)

## **Enable User Accounts as Administrator**

---

1. Hover over the user information in the upper right-hand corner of the window and select Control Panel.  
![58zY4E31VzpkQ5wa_gLsFjSoNw1nDQlSig](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055528694/original/58zY4E31VzpkQ5wa_gLsFjSoNw1nDQlSig.png?1611258134)
2. Select the Admin Tools Tab.    
![YOclXnIVLd3wc5pWlhM9d_pZ_sUGa1HYYA](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055530321/original/YOclXnIVLd3wc5pWlhM9d_pZ_sUGa1HYYA.png?1611258882)
3. Select Users.    
![1l0O2guGCo7wGyt5pIl6AzubecpJUokAwg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055530353/original/1l0O2guGCo7wGyt5pIl6AzubecpJUokAwg.png?1611258894)
4. Use the Drop Down to select either All Accounts or Disabled Accounts.    
![553D_BnLzQ3i4zkdLUUL88SH2Lr-KI_Zfg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055530374/original/553D_BnLzQ3i4zkdLUUL88SH2Lr-KI_Zfg.png?1611258911)
5. Under the User ID column, select the user who should be updated.    
![hVcMvmyWBSFUThpCI1pRfKXgSRkNtWvoxg](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055530412/original/hVcMvmyWBSFUThpCI1pRfKXgSRkNtWvoxg.png?1611258925)
6. At the top of the window that appears, there is a checkbox: User is Enabled.
  - Uncheck the box and Save the user account to disable.    
![jST9wcRdH8s2Keuv3PeN7uA11GJwWnq68g](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/47055531312/original/jST9wcRdH8s2Keuv3PeN7uA11GJwWnq68g.png?1611259309)

### Walkthrough

[Embedded content](https://scribehow.com/embed/Enable_or_Disable_a_User_Account_in_VisualVault__YP40cq2TRx-0ypmDS8clmg?skipIntro=true&removeLogo=true)