Accessibility Statement
Message from the CTO
As a cloud-native content platform, VisualVault has a diverse and committed team of employees who play an important role in supporting web content accessibility. We provide a range of solutions to meet the technical needs of various industries such as government, health care, higher education, entertainment, manufacturing, communications, and human resources. Further, our training programs and product documentation resources are designed to empower clients with the knowledge and tools necessary to understand our product and customized implementations.
VisualVault recognizes the significance of accessibility and is committed to fostering an inclusive environment. To address accessibility challenges, it is crucial for us to first identify and address any existing barriers. While significant progress has been made, there are ongoing efforts to further enhance accessibility. Our Accessibility Roadmap outlines our priorities and objectives in creating a barrier-free platform. We value and encourage feedback at any time about accessibility at VisualVault.
Sincerely,
Tod Olsen, Chief Technology Officer
General
The Cybersecurity and Compliance Team provides leadership and central oversight in the planning and managing of key projects and initiatives in support of VisualVault’s company-wide accessibility compliance strategy. Questions about accessibility compliance reports or other compliance initiatives can be sent to:
Ida Djiguimde, Information Security Compliance Manager
Email: ida.djiguimde@visualvault.com
Phone: 480-308-4400
508 Accessibility Consultant
The Product Analyst serves as a 508 Accessibility Consultant. The consultant will accept reports of VisualVault product and services' web accessibility noncompliance, conduct fact-finding investigations, and will be assigned to oversee the resolution of web accessibility issues.
Holly Jackson, Product Analyst
Email: holly.jackson@visualvault.com
Phone: 480-308-4400 ext 2138
Does VisualVault have a VPAT?
FAQ
What laws/rules/regulations pertain to web accessibility?
VisualVault is committed to ensuring that the information and communication technology (ICT) it creates or utilizes in conducting its software development and implementation are accessible in accordance with applicable law (including Section 508 of the Rehabilitation Act of 1973, as amended. In addition, VisualVault requires that all electronic content adhere to WCAG 2.1 Level AA accessibility standards.
What is Section 508 and how does it apply to me?
Section 508 of the Rehabilitation Act of 1973 was revised in 1998 and included web accessibility requirements that were later developed into a set of §508 Accessibility Guidelines. These set the standard for web content accessibility compliance.
Does VisualVault have an ICT accessibility policy?
VisualVault is currently developing an ICT accessibility policy. We are investigating opportunities to improve organization-wide governance for ICT accessibility, have identified key individuals in the implementation process, and we are tracking and keeping records of ICT accessibility reporting and decisions. Currently, VisualVault has completed accessibility criteria modification for most of its key business processes and has begun using these modified processes.
Does VisualVault have a VPAT?
Yes, VisualVault has a current VPAT and updates this document annually.
Is VisualVault working to improve accessibility?
Yes. VisualVault is committed to making our products and services more accessible to all users. We're always looking to improve, and this work is ongoing. We're in the process of reviewing our services to improve user experience and to make it easier for our customers to make their sites accessible.
What level of accessibility compliance does VisualVault adhere to?
The VisualVault core product is compliant with WCAG 2.1 (Level AA) Standard for accessible design.
Who is responsible for my website accessibility?
Web content accessibility requirements may differ by country, state, or regional jurisdiction. Users share responsibility for ensuring that your VisualVault site customization complies with those requirements (e.g. alternative text for images or logos, color contrast ratios, etc). One way to assess and improve your web content accessibility is by consulting resources like this accessibility checklist from the A11Y Project.
How is web content accessibility addressed for both users and administrator/implementer functionality?
VisualVault supports accessibility for end users through its built-in web content accessibility features, ensuring compliance with WCAG standards. The platform is compatible with most assistive technologies, such as screen readers and keyboard navigation tools, enabling users with disabilities to interact with content effectively.
For administrators and implementers, VisualVault offers customizable tools to further enhance accessibility. Implementers can:
- Add alternative text to images and icons to support screen readers.
- Associate labels with all form fields to ensure clarity for assistive technologies.
- Provide field instructions or help text to guide users with cognitive or visual impairments.
- Ensure full keyboard navigability of forms and interactive elements.
- Design accessible error messages using ARIA live regions or inline alerts that are screen-reader friendly.
- Use semantic headings (H1–H6) to structure content for easier navigation by screen readers.
- Check and adjust color contrast between text and background for readability.
- Control font size, spacing, and line height within HTML syntax, to support users with visual impairments or dyslexia.
- Use semantic list and table structures, including headers and scope attributes, for assistive technology compatibility.
- Insert ARIA roles and landmarks to improve navigation for screen readers.
- Upload or link to captions and transcripts for embedded video and audio content.
- Use descriptive link text to ensure clarity about link destinations.
- Control tab order for interactive elements to ensure logical navigation.
- Track version history to monitor and document changes.
- Link to official accessibility documentation and resources for best practices.
How can I improve my website's accessibility?
To learn more about web content accessibility for developers and users in general, we suggest visiting the Web Accessibility Initiative website.
Are all VisualVault sites accessible? How do I make a VisualVault site ADA compliant?
VisualVault gives users the ability to implement customizations to their site. This sometimes means the end product is not fully accessible to everyone. To learn more about how to make your site more compliant, reference the WCAG 2.1 Standard for accessible design.
Are there any tools I can use to test my site?
There are several tools you can use to test your site. We recommend a mixed approach of automated and manual testing, with tools including but not limited to:
- Pa11y automated accessibility tool
- Lighthouse Performance Viewer
- WAVE Evaluation Tool
- NVDA screen reader
- Magnifier on Windows 11